Audience Interaction

While previous releases of Klicker UZH already allowed limited audience interaction, the new implementation greatly improves the flexibility of this feature. Besides the simple free text feedback possiblity, the new setup also provides a fully flexible Q&A Tool to lecturers and students.

Enabling it during the running session (as illustrated under Running Session) toggles the dialog on the right side of the students screens, which may be used for questions, feeback or similar interaction:

Depending on the lecturers settings, the questions / feedback will become visible to everyone immediately or at a moderators discretion. Once a question of a fellow student or an answer from the lecturer is available, it will be possible to indicate support (thumb up) or confusion (question mark). Any contributions will stay visible for the duration of the session or until the lecturer / moderator removes them.

On the lecturers screen, there are many additional settings. Whenever the audience interaction itself is enabled, all provided questions / feedback will be listed. The following settings can be made:

1. Filtering: In order to organize incoming statements from students, it is possible to search them by terms or select only the ones that are 'resolved', 'open' or 'unpinned'.
2. Moderation: This switch allows to enable moderator functions as the visibility choice for student statements (described below). Even though it is not a condition to use the feedback screen, it is a very useful tool, if the teacher is supported by assistants in large lectures. In this case, the assistants can manage the incoming questions, pin them for the professor and possibly even answer a selection of those directly.
3. Lecturer Cockpit: In the described case, whenever a lecturer is supported by an assistant, it might be beneficial to reduce the workload on the teacher by only forwarding selected student inputs to him. The Lecturer Cockpit (shown at the bottom of this page), which can be reached via the highlighted button, provides the lecturer on his/her device only with the questions that have been pinned by a moderator. However, it is important to notice that moderator and lecturer both have to be logged in with the same account in order to access these teacher-related functionalities. In principle, this view is also available without enabled 'moderation' and can be used by the teacher to organize questions or show a selection of inputs to the audience via projection or streaming (e.g. also during hybrid lectures).

The lecturer / moderator can organize all incoming questions / feedback:

4. Answer a question: Questions that were handed in through this tool can be directly answered. The answer (with its corresponding question) will then automatically be visible to all students under the section 'Resolved' independent from previous visibility settings.
5. Resolve / Reopen a question: Questions can also be marked as solved manually (without answering them). While this only causes a reorganization on the students screens, this is a useful tool if the question has been answered orally by the lecturer. Vice-versa, questions can also be reopened and pushed to the section 'Open'.
6. Pin a question: An especially useful feature for large lectures with many students is the already mentioned possiblity to pin questions. This tool can be used by an assistant to the professor, who pins important questions (e.g. with many upvotes) and thereby automatically pushes them to the teachers mentioned feedback screen shown below.
7. Visibility: If moderation is enabled, the lecturer / moderator will have the possiblity to hide / show certain feedback and questions. By default, every incoming statement will be invisible to other students and can only be seen by the lecturer. By answering the question or toggling its visibility, this can be easily changed. Attention: the visibility feature is not coupled with pinning and works independently. I.e. it is possible to pin a question for the presenter, which is not visible to all students.
8. Print Comments: Clicking on the printer icon, it is possible to save all comments / questions including the given responses as a PDF to your local computer or print them. The students input (including ratings and responses) will also still be available after the session ends on the evaluation screen (see Evaluation (Results)), which can be accessed through the session list from the left menu and selecting the corresponding past session.
9. Confusion Barometer:: The confusion barometer displays a real-time aggregate of feedbacks provided by students. The average is computed over all feedbacks from the past 10 minutes regarding speed and difficulty of lecture contents. To showcase the reliability of the measures, the number of feedbacks in the aggregate are also displayed.

Finally, the screenshot below shows the referenced lecturer cockpit, which can be used if only the results of the confusion barometer and pinned questions together with their upvotes shall be shown on a screen (e.g. on a second screen of the lecturer). To allow for a quick grasp of the situation, the colored bar will turn red if one of the metrics is in a red zone, or yellow if one of the metrics is in an orange zone.

Click on Evaluation (Results) to continue.